1. Data Controller
Gloxareloiophio.world (Enerlanta) is the data controller for the personal data collected through this website.
Contact information:
Address: Rokin 64A, 1012 KW Amsterdam, Netherlands
Email: office@gloxareloiophio.world
2. Purposes of Processing
We process your personal data for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your requests
- Improving our website and services
- Complying with legal obligations
- Analytics (with your consent)
- Marketing communications (with your consent)
3. Legal Basis
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Contract: Processing necessary to perform a contract with you (e.g. order fulfilment)
- Legitimate interests: Operating our business, improving our services, and ensuring security
- Consent: Where you have given explicit consent (e.g. analytics, marketing cookies)
- Legal obligation: Where required by law
4. Data We Collect
We may collect:
- Name and contact details (email address)
- Messages you send us
- Technical data (IP address, browser type, device information)
- Cookie data (as described in our Cookie Policy)
5. Data Retention
We retain your data only for as long as necessary:
- Order-related data: up to 7 years for legal and accounting purposes
- Marketing consent: until you withdraw consent
- Analytics data: up to 26 months
- Technical logs: up to 12 months
6. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal exceptions)
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured, machine-readable format
- Object: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at office@gloxareloiophio.world. You also have the right to lodge a complaint with a supervisory authority (e.g. the Dutch Data Protection Authority).
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption (HTTPS), access controls, and secure storage. We do not sell your personal data.
8. International Transfers
Your data is processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure adequate safeguards are in place (e.g. Standard Contractual Clauses).
9. Changes
We may update this policy from time to time. The latest version will always be available on this page.